Your Cart ()
cload

GUARANTEED SAFE & SECURE CHECKOUT

Spend $75 to Unlock Free Shipping  

Down Pillow Care

DAILY CARE

The first step in caring for your down pillows is to make sure you are using both a pillowcase and a pillow protector. Launder your case and protector frequently – we suggest weekly. Doing this makes your pillow a low maintenance piece of bedding that will last for years; it will only need to be washed if it appears to be soiled.

Fluff your pillow daily. When your pillow loses firmness it may be time to wash it. To see if it’s time to wash your pillow fold it in half, if it stays folded or opens slowly it’s time to clean it. As your pillow ages it will get softer. If you find your pillow is no longer comfortable even after washing it’s likely time to replace it.

St.Genève pillows are machine washable* and come with the Superwash Certification. If you are washing a pillow from another brand, be sure to check the care instructions before laundering.

*With the exception of the St.Genève Eiderdown pillows

WASHING

Before washing your pillows, be sure to check them for any tears that may allow the down to spill out. If you find a rip, repair the pillow or place it in a pillow protector for washing.

Use a mild detergent. We recommend Tide Free and Gentle, which is hypoallergenic and without dyes or perfumes. Wash your pillows in a front-loading washing machine. If you do not have one, head to a laundromat or a friend’s house. In a top-loading machine, pillows will float to the top and will not be washed thoroughly. Second, the agitator may damage the pillows.

Wash two pillows at a time for better balance in your machine. Use a delicate cycle with warm water or hot water. Warm water will wash away allergens, but will not kill dust mites. If this is a concern for you, you can use hot water to wash your pillows – just not too often!

Run an extra rinse and spin cycle; this will help to make sure that any residues from your detergent are rinsed out and to expel any excess water. Residues from detergents can cause deterioration to the fabric and can ‘gunk up’ the fibers in your down.

DRYING

Squish out excess water using a towel; do not wring or twist your pillows. Dry them on the delicate cycle, low or medium heat. Because of how thick pillows are, you may need two or three cycles. Add dryer balls or clean tennis balls to help fluff the pillow as it dries. In between cycles, pull out the pillow and feel it. If you find that any large clumps are forming, you can shake it or use your fingers to break up the clumps. Be sure to dry completely before use. If you feel any damp spots (they may register as cool spots in the pillow), your pillow is not dry. Using a damp pillow could lead to mildew and shorten the life of your pillow.

'Always in Bloom' Tea Mug w/ Infuser & Lid
Sophia Purchase 2 minutes ago from Toronto, Ontario
'Bird Garden' Mug Pair
Madison Purchase 2 minutes ago from London, Ontario
'Bird Silhouette' Mug Pair
Emma Purchase 2 minutes ago from Victoria, British Columbia
'Canada' i-Mug
Jackson Purchase 1 minute ago from Calgary, Alberta
'Eternal Silhouette' Set of 4 Mugs
Aiden Purchase 2 minutes ago from Milton, Ontario
'Group of Seven' Set of 4 Mugs
Ava Purchase 2 minutes ago from Oakville, Ontario
'Holiday Reindeer' Mug Pair
Liam Purchase 2 minutes ago from
'Holiday Reindeer' Mug Pair
Mia Purchase 2 minutes ago from
'Memories of Canada 'Tea Mug w/ Infuser & Lid
Lucas Purchase 1 minute ago from
'Memories of Canada' Mug Pair
Isabella Purchase 2 minutes ago from
'Morning Flowers' Mug Pair
Noah Purchase 1 minute ago from
'Mystical & Curious Cats' Set of 4 Mugs
Zoe Purchase 2 minutes ago from
'Santa Claus' Mug Pair
Mason Purchase 1 minute ago from
'Scandinavian Flowers' Mug Pair
Lily Purchase 2 minutes ago from
'Shades of Grey' Mug Pair
Ethan Purchase 1 minute ago from
'Stars & Stripes' Mug Pair
Caden Purchase 2 minutes ago from
'Wildflowers' Mug Pair
Logan Purchase 2 minutes ago from
1.5x2.5 (45x75 cm) Poly Mat At Home
Emily Purchase 2 minutes ago from
1.5x2.5 (45x75 cm) Poly Mat Bienvenue
Bryan Purchase 1 minute ago from
1.5x2.5 (45x75 cm) Poly Mat Bird House
Nicholas Purchase 1 minute ago from